{"id":1366,"date":"2026-01-31T12:54:37","date_gmt":"2026-01-31T12:54:37","guid":{"rendered":"https:\/\/artsofbali.com\/?page_id=1366"},"modified":"2026-07-02T11:38:17","modified_gmt":"2026-07-02T11:38:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/artsofbali.com\/ru\/faq\/","title":{"rendered":"\u0427\u0410\u0421\u0422\u041e \u0417\u0410\u0414\u0410\u0412\u0410\u0415\u041c\u042b\u0415 \u0412\u041e\u041f\u0420\u041e\u0421\u042b"},"content":{"rendered":"
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Everything you need to know before buying authentic Balinese art \u2014 online or in our Seminyak gallery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Authenticity & Collection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n Are all artworks at Arts of Bali 100% original and handmade?<\/span>
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Yes. Every artwork at Arts of Bali is handmade by verified Balinese artists \u2014 not mass-produced prints or reproductions. Paintings are created on canvas using oil or acrylic paint; wood carvings are hand-carved using traditional Balinese techniques from sustainable suar wood; metalworks are forged using ancestral methods passed down through generations. Arts of Bali works in direct collaboration with master artists in Seminyak, Gianyar, and Klungkung \u2014 ensuring no intermediary compromises the authenticity of each piece.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Do Arts of Bali artworks come with a Certificate of Authenticity?<\/span>
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Yes. Selected artworks at Arts of Bali include a Certificate of Authenticity (CoA) stating the artist's name, technique, medium, dimensions, and year of creation. For all custom commissions, this certificate is automatically included with the finished piece. Buyers who require a CoA for a ready-stock artwork may contact Arts of Bali via WhatsApp or email info@artsofbali.com<\/a> to confirm availability for a specific piece.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Who are the artists behind Arts of Bali?<\/span>
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Arts of Bali works with a curated roster of master artists from Bali's most celebrated art villages \u2014 Seminyak, Ubud, Gianyar, Klungkung, and Jelekong. Each artist is selected for technical mastery, depth of cultural knowledge, and commitment to authentic Balinese tradition. Our roster includes specialists in hyper-realist seascapes (Bahtiar Ifanuri), palette knife landscapes (Gandara, Upeksa), sand-textured painting (Farfan), and hyper-realistic wildlife portraiture (Alzhen).<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n What types of art does Arts of Bali offer?<\/span>
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Arts of Bali carries three main categories: (1) \u041a\u0430\u0440\u0442\u0438\u043d\u044b<\/strong> \u2014 traditional Balinese ceremonial scenes (Barong, Legong, Kecak), landscape paintings (Mount Agung, rice terraces), portrait commissions, abstract textured works, and Kamasan classical paintings, in oil and acrylic on canvas; (2) \u0414\u0435\u0440\u0435\u0432\u044f\u043d\u043d\u044b\u0435 \u0438\u0437\u0434\u0435\u043b\u0438\u044f<\/strong> \u2014 hand-carved suar wood sculptures, Barong masks, relief panels, and decorative objects; (3) \u041c\u0435\u0442\u0430\u043b\u043b\u043e\u043a\u043e\u043d\u0441\u0442\u0440\u0443\u043a\u0446\u0438\u0438<\/strong> \u2014 traditional Balinese silver jewelry, sacred objects, and Indonesian tribal artifacts. All categories are available for direct purchase or as the basis for a custom commission.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Does Arts of Bali sell Kamasan paintings \u2014 Bali's classical traditional art?<\/span>
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Yes. Arts of Bali carries Kamasan paintings, a classical style of Balinese painting originating from the village of Kamasan in Klungkung \u2014 recognized as one of the oldest and most sacred visual art traditions in Bali. Kamasan paintings depict Hindu-Balinese mythological narratives (Ramayana, Mahabharata, Panji tales) using natural pigments on cloth or bark. These works represent a high-value art investment with growing international collector demand.<\/span><\/p><\/div><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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CUSTOM COMMISSION & SPECIAL ORDERS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n Can I order a custom painting or artwork from Arts of Bali?<\/span>
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Yes. Arts of Bali accepts custom art commissions for paintings, wood carvings, and metalworks \u2014 from both visitors at our Seminyak gallery and international clients worldwide. The process begins with a free consultation (via WhatsApp or email), followed by a visual proposal, your approval, execution by our master artist, and worldwide delivery. You do not need to be in Bali to commission a custom artwork.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Can I commission a portrait painting from a photo?<\/span>
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Yes. Arts of Bali accepts portrait commissions from photographs \u2014 including portraits of people, pets, couples, and families \u2014 in sizes up to 120 \u00d7 200 cm or larger. Simply send a high-quality reference photo via WhatsApp (+62 852-3745-4011) or email (info@artsofbali.com<\/a>). Our artists work the portrait in oil paint on canvas. Completion time is 2\u20134 weeks depending on size and complexity. The finished work is professionally packaged and shipped to your address worldwide via FedEx, DHL, or UPS.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n How long does a custom commission take to complete?<\/span>
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Completion times at Arts of Bali vary by complexity and size: small-to-medium paintings (up to 50 \u00d7 70 cm) are typically completed in 1\u20132 weeks; large paintings (100 \u00d7 150 cm and above) require 3\u20135 weeks; custom wood carvings require 3\u20136 weeks depending on design intricacy. Throughout the process, Arts of Bali documents progress and shares updates with the client for approval before shipping. Rush timelines may be possible for certain pieces \u2014 contact us to discuss.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n How much does a custom painting cost at Arts of Bali?<\/span>
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Custom commission pricing at Arts of Bali is determined by canvas size, medium (oil or acrylic), level of detail, and the artist assigned. General ranges: small pieces start from approximately USD 150; large-scale, highly detailed paintings can reach USD 2,000 or more. Initial consultation is free. For an accurate quote, contact Arts of Bali via WhatsApp +62 852-3745-4011 or email info@artsofbali.com<\/a> with a description and any visual references for the piece you have in mind.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Does Arts of Bali work on commercial or interior design projects?<\/span>
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Yes. Arts of Bali collaborates with interior designers, boutique hotels, restaurants, and property developers in Bali and internationally for large-scale art procurement. This includes oversized paintings, thematic series, and complete interior decoration packages. Commercial and project clients are welcome to contact the gallery directly to discuss specific requirements and wholesale or project pricing.<\/span><\/p><\/div><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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INTERNATIONAL SHIPPING<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n Does Arts of Bali ship internationally?<\/span>
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Yes. Arts of Bali ships worldwide using trusted logistics partners: FedEx, DHL, UPS, and POS Indonesia. Artworks are professionally packaged \u2014 paintings are rolled in protective tubes or secured in custom-built wooden crates for large pieces \u2014 ensuring safe delivery to buyers in the United States, Europe, Australia, Asia, the Middle East, and beyond.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n How much does it cost to ship a painting from Bali?<\/span>
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Shipping costs from Arts of Bali depend on artwork dimensions, weight, destination country, and courier choice. As a general estimate: shipping a medium-sized rolled painting (50 \u00d7 70 cm) to the United States via DHL Express ranges from USD 80\u2013150 (3\u20137 business days). Larger works packed in wooden crates carry higher shipping fees. Arts of Bali provides an accurate shipping calculation before payment is required. For a custom shipping quote, contact us via WhatsApp +62 852-3745-4011.<\/p><\/div><\/div>\n <\/div>

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\n \n Are shipments from Arts of Bali insured?<\/span>
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Yes. Arts of Bali includes shipping insurance on every order \u2014 particularly for high-value artworks. The insured value corresponds to the price stated on the invoice. In the event of loss or damage during transit, Arts of Bali coordinates directly with the courier and insurance provider to process the claim. Buyers are strongly advised to photograph the package condition upon arrival before fully opening the packaging.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n How long does delivery from Bali take?<\/span>
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Estimated delivery times from Bali using express courier services (FedEx\/DHL): Australia 3\u20135 business days; United States & Canada 5\u201310 business days; Europe (UK, Germany, Netherlands, France) 5\u20138 business days; Southeast Asia 2\u20135 business days; Middle East 5\u20137 business days. Economy shipping via POS Indonesia is available at a lower cost with longer transit times (2\u20134 weeks). All timeframes are estimates and subject to customs clearance in the destination country.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n How does Arts of Bali package paintings for international shipping?<\/span>
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Arts of Bali uses two main packaging methods depending on artwork size: (1) Tube packaging<\/strong> \u2014 for unframed rolled canvases, protected with plastic film and heavy-duty cardboard; (2) Wooden crate packaging<\/strong> \u2014 for large or framed artworks, built to custom dimensions and foam-lined for maximum protection. Every shipment goes through a quality inspection before courier pickup. Arts of Bali has a strong track record of zero damage deliveries on hundreds of international shipments.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Will I need to pay import duties when receiving art from Bali?<\/span>
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Import duty rules vary by destination country. In the United States, original works of fine art (paintings, sculptures) are generally duty-free under HTS Chapter 97. In the European Union and United Kingdom, original artworks typically qualify for preferential (often zero) tariff rates. Australia and Canada also apply reduced or zero duty rates for original fine art. Arts of Bali provides accurate invoices and customs declarations to facilitate smooth clearance. For your specific country's regulations, we recommend consulting your local customs authority prior to ordering.<\/span><\/p><\/div><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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PAYMENT & TRANSACTION SECURITY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n How much does it cost to ship a painting from Bali?<\/span>
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Shipping costs from Arts of Bali depend on artwork dimensions, weight, destination country, and courier choice. As a general estimate: shipping a medium-sized rolled painting (50 \u00d7 70 cm) to the United States via DHL Express ranges from USD 80\u2013150 (3\u20137 business days). Larger works packed in wooden crates carry higher shipping fees. Arts of Bali provides an accurate shipping calculation before payment is required. For a custom shipping quote, contact us via WhatsApp +62 852-3745-4011.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Is it safe to buy from Arts of Bali online?<\/span>
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Yes. The Arts of Bali website (artsofbali.com) uses SSL encryption (HTTPS) and a PCI-DSS-compliant payment gateway \u2014 the global industry standard for secure card transactions. Arts of Bali does not store card data on its servers. For additional peace of mind, payment via PayPal offers extra buyer protection through PayPal's own dispute resolution program. Arts of Bali has an established track record of secure transactions with international collectors across the United States, Europe, and Australia.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Are prices listed in USD or IDR?<\/span>
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Prices on the Arts of Bali website are displayed in Indonesian Rupiah (IDR). For international buyers, Arts of Bali can issue invoices in USD or EUR on request. The exchange rate applied is the prevailing market rate at the time of the transaction. For purchases made directly via WhatsApp or email, pricing can be communicated in your preferred currency for convenience.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Is a deposit or installment plan available for high-value artworks?<\/span>
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For high-value artworks or large-scale custom commissions, Arts of Bali is open to discussing a phased payment arrangement. The most common structure is 50% deposit at the time of order confirmation, with the remaining 50% due before the artwork ships. For specific installment requests, contact the gallery via WhatsApp +62 852-3745-4011 or email info@artsofbali.com<\/a> to discuss a plan that works for you.<\/span><\/p><\/div><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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VISITING OUR SEMINYAK GALLERY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n Where is the Arts of Bali gallery located?<\/span>
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The Arts of Bali gallery is located in Seminyak, Bali \u2014 one of the island's most dynamic neighborhoods, known for world-class dining, boutiques, and art galleries. Our gallery is open for walk-in visitors and private appointments. For the current address, opening hours, and directions, contact Arts of Bali via WhatsApp +62 852-3745-4011, email info@artsofbali.com<\/a>, or find us on Google Maps.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Do I need an appointment to visit the gallery?<\/span>
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Walk-ins are welcome, but appointments are strongly recommended \u2014 particularly if you wish to discuss a custom commission, have specific artworks presented to you, or are visiting as a group. By scheduling ahead via WhatsApp, our team can ensure the Gallery Manager or owner is available to guide your visit and curate a presentation tailored to your interests.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Can I watch Balinese art being made during my visit?<\/span>
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In many cases, yes. Arts of Bali collaborates directly with Bali's master artists, and for planned visits, we can arrange access to an artist's working studio \u2014 particularly for wood carving and painting. This is an exclusive, rarely offered experience that connects collectors directly with the creative process. Contact Arts of Bali in advance to arrange a studio visit as part of your experience.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Can I buy from Arts of Bali without visiting Bali?<\/span>
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Yes. Arts of Bali operates both as a physical gallery in Seminyak and as a global online shop at artsofbali.com. International buyers can browse the full collection online, consult with us via WhatsApp or email, and place orders \u2014 including full custom commissions \u2014 entirely remotely. The entire process from consultation to delivery can be completed 100% online, with worldwide shipping available.<\/span><\/p><\/div><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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ART CARE & INVESTMENT VALUE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n How do I care for my Balinese painting?<\/span>
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Oil and acrylic paintings from Arts of Bali are extremely durable when properly maintained. Key guidelines: (1) Avoid prolonged direct sunlight \u2014 use LED lighting with UV filters; (2) Keep indoor humidity between 45\u201355% RH to prevent canvas expansion or contraction; (3) Never touch the painted surface with bare hands; (4) Dust with a dry, soft brush only; (5) For oil paintings, apply a protective varnish layer every 5\u201310 years. With proper care, a well-made Balinese painting can last for generations.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Do Balinese artworks increase in value over time?<\/span>
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Original Balinese artworks \u2014 particularly from identified master artists \u2014 have historically demonstrated long-term value appreciation. Kamasan classical paintings, works by established Ubud and Batuan generation artists, and large-scale pieces with high technical complexity have consistently held and grown in collector value. Arts of Bali describes its collection as \"investment-grade art\" \u2014 pieces produced to standards of authenticity and quality that support long-term value retention. As with all art investments, appreciation cannot be guaranteed and depends on broader market factors.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Are Arts of Bali artworks suitable as premium gifts or corporate presents?<\/span>
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Yes. Arts of Bali offers a range of works that are popular as luxury gifts, wedding presents, and corporate art for high-net-worth clients and businesses: couple paintings, spiritual and Buddha-themed works, iconic Bali landscapes, and hand-carved sculptures. For wedding or corporate gifting, Arts of Bali can provide exclusive custom packaging, a Certificate of Authenticity, and a personalized message from the artist. Contact the gallery to discuss gift curation.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n Does Arts of Bali use sustainable materials in its woodcrafts?<\/span>
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Yes. Arts of Bali woodcrafts are made from suar wood (Samanea saman, also known as rain tree), a non-protected, sustainably farmed species grown across Bali and Java. Suar is an environmentally responsible choice \u2014 it grows rapidly, supports the livelihood of local craftspeople, and its use does not contribute to tropical deforestation. Arts of Bali woodcrafts comply with international export regulations and do not use any CITES-restricted wood species.<\/span><\/p><\/div><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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RETURNS & GUARANTEES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n What is the Arts of Bali return policy?<\/span>
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Arts of Bali is committed to buyer satisfaction. If the artwork you receive differs significantly from the website description or photography \u2014 in terms of condition, subject, or medium \u2014 contact Arts of Bali within 7 days of delivery. Our team will evaluate the claim and work toward the best resolution, which may include artwork replacement, a store credit, or a partial refund depending on the circumstances. Please note that minor natural variations in color or texture compared to on-screen photos are inherent to handmade art and are not grounds for return.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n What should I do if my artwork arrives damaged?<\/span>
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If your Arts of Bali artwork arrives with transit damage: (1) Photograph and video the package and damage before fully opening the packaging; (2) Keep all original packaging materials \u2014 they are required for courier and insurance claims; (3) Contact Arts of Bali within 24\u201348 hours via WhatsApp +62 852-3745-4011 or email info@artsofbali.com<\/a> with your photo evidence; (4) Arts of Bali will file the insurance claim with the courier and coordinate replacement or compensation. Every Arts of Bali shipment is insured to protect you in this scenario.<\/span><\/p><\/div><\/div>\n <\/div>

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\n \n How can I contact Arts of Bali if my question isn't answered here?<\/span>
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